You Spin Me Right Round
Tuesday, June 23, 2009
burghbaby in Random

I don't carry cash. Mostly. That is, I withdraw $15 every week or so, and that is the money that I use to function. It covers my lunches, my dates with Chef Vending Machine, and my voyages to Starbucks. If I run out of cash too quickly, I'm out of luck. Sir Debit Card is sometimes invited to come out to play, but only for higher priced basic necessities like gas and groceries and such.

What I'm saying is that I really don't spend money. On my own. Rather, I wait until the weekend to go wild and crazy and then I make Mr. Husband use his debit card. It's more fun that way, and it's totally all his fault if "we" spend too much.

So, when I got word that there was a message on our voicemail from our bank regarding some sort of problem with my debit card, I wasn't worried. I still had $10 of my "allowance" floating around in my camera bag (I gave up on carrying a purse when I had Mr. Canon permanently attached to my face) and I knew I hadn't been anywhere freaky. If there was a debit for a strip club party or new car, I knew very well Mr. Husband would have mentioned it. Unless he was the one who did it.

Anyhoooo . . .

It took me a day or two to follow the directions in the voicemail and call the bank back. I knew it was regarding "suspicious activity" but I just couldn't be bothered to put on my care face. When I did finally call, it ended up being past regular business hours, which basically meant that I got to talk to some chick in India who didn't actually have access to a computer. Or speak English. She placed some sort of voodoo hex on my card and told me to call back between 8 and 4 the next day.

I did.

Unfortunately.

I love my friends who work for PNC Bank. I really do. They are some of the bestest people around, but OMG, they work with idiots. Truly. Primo idiot was the guy I got to talk to when I called the second time (after playing Duck Duck Goose with three other people, I might add). Mr. I Work in Fraud, but Don't Take that Word "Work" Too Seriously was all, "What number did we call?" I was all, "412-somenumbersIcouldprobablyputherebecausenobodyevercallsus." He was all, "No we didn't." I was all, "Yes, you did." He was all, "What other number could we have called." I was all, "THAT is the number you called." He was all, "No, we didn't." I was all, "Yes, you did." He was all, "What other number could we have called?" I was all, "THAT is the number you called."

And so on.

Really. We repeated that same spinny conversation FIVE times before I finally just hung up on Mr. Work? No, Thanks.

Because I am a moron, I dialed the 800 number again. This time I was told that my debit card number didn't exist.

Cause, you know, I never learned how to read numbers when I was in grade school.

Annnnnd I hung up again. And dialed again. And asked for a manager. And then asked for her manager. Finally, I was connected to someone who was capable of hearing the words that were falling out of my mouth.

After some hemming and hawing, she blurted out that she couldn't see a reason for a fraud alert to have ever been put on my debit card, so she lifted the hold and advised me to go on a wild shopping spree.

I obliged. I went to the grocery store and snagged $20 worth of necessities. For some reason, I didn't go to the Be Your Own Slave Checkout and instead let some Miserable Teen slowly drag my ice cream and Lima beans across the scanner. 18 years later, I swiped my little debit card, and was . . . DECLINED.

As the Miserable Teen informed me of the situation, I shot her the You Have Got to be Kidding Me Face. She returned a You Are SUCH a Loser When You Get Declined Trying to Buy $20 Worth of Food face. Touché, Miserable Teen. Touché.

So, I went home and called the bank. Again. And AGAIN I was told that the hold was removed.

Liars.

Finally, a week after this whole hot mess started, I walked into our local PNC branch. Doing so is sort of like voluntarily entering a room full of Miserable Teens. Lots of staring, almost no doing. I waited. And waited. And waited. In the interest of full disclosure, I would have ran out of there after the first And waited, but my allowance was long gone. Today was Day #3 of the unintentional fasting because I didn't have any money for lunch. I was too weak from all the hunger to actually walk out.

When, at last, I finished playing Duck Duck Goose and got to talk to someone who could actually help me, I didn't learn much. The card had been closed (WTF?) due to a potential "compromise" (read = I once, long ago, used my card at TJMaxx and some hackers maybe hacked into the file that contained my card number--MAYBE). Nobody thought to send me a new card. Nobody thought to TELL ME WHAT THE FARK WAS GOING ON. Nobody thought to even apologize that at that point I had spent a total of six hours trying to get my lousy $15 out of our account so I could have a Mocha Frappuccino and maybe stop biting people's heads off because OMG I need Mocha Frappuccinos like normal people need oxygen.

*Ahem*

I'm getting a new card next week. Allegedly. In the meantime, the *cough*not*cough* helpful person at the branch suggested I just ask my husband to get me some money since his card is still all dandy.

Um, The Bank of Mr. Husband asks more questions than a mortgage lender.

Me: "I need $15, please."

Him: "Why?"

Me: "I need to buy lunch."

Him: "Why don't you just take your lunch to work?"

Me: "I need $15, please."

Him: "Why?"

Me: "I need to go to the grocery store and buy food to take to work for lunch."

Him: "Isn't there something at home you could eat?"

Me: "I need $15, please."

Him: "Why?"

Me: "I need to buy gas so I can run home and see if there is anything at home that I can take to work with me for lunch."

Him: "Why?"

And so on.

I hate you, PNC. You make me dizzy, mad, and sporky.

It's not an attractive look for me. I guess not all of us are lucky enough to be cute when we're mad.

Article originally appeared on burgh baby (http://www.theburghbaby.com/).
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